Health Center in Cumming, GA
Frequently Asked Questions
Our Health Center would love to partner alongside you on your journey towards vibrant health! Have a look at the frequently asked questions listed below and feel free to contact our staff with any further questions via email or phone.
We are standing by to serve you!
Scheduling & Visits
During your initial consultation at our health center, the practitioner will carefully review and discuss your medical history. At this time, they will also perform any necessary physical exams. If you are a good candidate for our services, we will discuss lab tests that you may need to take and schedule your follow-up appointments.
The initial consultation varies based on your own personal needs. The general cost is between $200 – $397.
Regardless of whether you are or are not an in-state Georgia resident, your initial visit at Anti-Aging Specialties must be in-person. After your first visit, most follow-up visits can be conducted by phone or virtually using a secure video service. However, if possible, we strongly encourage all patients to maintain in-person appointments. Compared to virtual visits, in-person appointments maximize the healing process.
Patients have unlimited email access with our Anti-Aging Specialties provider team. However, if our staff determines that a question or request is too complicated or involved for a response via email, our staff may require the patient to schedule an in-person or virtual telemedicine appointment.
There is a 24-hour cancellation policy for all appointments with a doctor, health coach, or team member at Anti-Aging Specialties. Cancelling an appointment within the 24-hour period will result in a $50 charge to the card on file.
If you do not show up to an appointment (in-person or virtual) without notifying our staff or the person you have an appointment with, you will be charged a $50 fee.
Billing & Insurance
For many of our patients, we can take the place of a primary care physician. Since you can message us online during our business hours, we are often able to take care of acute requests. For instance, we can prescribe an antibiotic for a minor infection like a sinus infection.
However, it is important to note the following:
- We do not fulfill an insurance company’s requirement for an in-network primary care physician. We are not in-network with any insurance plan.
- We are not available for same-day acute emergency appointments. Please call 911 or your primary care doctor.
- We do not have a 24-hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency, you need to visit an ER or urgent care center.
The cost of any services provided by Anti-Aging Specialties will be billed to you directly.
We will provide you with a detailed billing summary that you may submit to your insurance for reimbursement. However, depending on your insurance plan’s rules, medical expenses, such as lab tests and prescription medications, may or may not be covered.
Anti-Aging Specialties will not submit a medical claim to insurance on your behalf. We cannot assist you with claim resolution for our services.
- Most lab tests ordered by an Anti-Aging Specialties physician will be billed directly to your insurance by the lab.
- Some lab tests offered as a part of our functional medicine testing program may not be covered by insurance. In these cases, you will be charged a fee for a particular test by the lab or through Anti-Aging Specialties.
- Based on your initial evaluation with Anti-Aging Specialties, the specific tests we order will be personalized to your needs. Some of these lab tests may include: Blood, saliva, urine, or stool testing.
- At Anti-Aging Specialties, we will make every effort to ensure that you are fully aware of additional lab fees that may be incurred. This way we can give you the opportunity to choose which lab tests you feel comfortable paying for and investing in.
- You are under no obligation to purchase any specialty testing.
- If any lab results indicate that you may need further testing, you will be directed to continue your care with your primary care physician, a relevant specialist, or if you choose, you may continue to work with your physician at Anti-Aging Specialties.
- At home test kits: If a lab test kit is mailed to you by Anti-Aging Specialties, you will be charged the day the kit is mailed.
- If your particular insurance company only pays for blood work done at a particular lab (i.e. LabCorp), you must inform us in advance. Most insurance plans cover labs done by major national labs. All blood tests are done in our facility at our cost, and therefore are not covered by insurance.
Take The First Step On Your Journey
Contact us to get started!
Our patient coordinator is standing by, happy to answer any questions you have to determine if Anti-Aging Specialties is right for you.
Contact Us
2450 Atlanta Hwy #1602 Cumming, GA 30040
Phone: 678-801-2171
info@antiagingspecialties.com
